Service & Maintenance
Afterhandover.
Equipment is the easy part. What protects the investment is what happens in the five years after commissioning.
What we cover
Preventive maintenance contracts
Quarterly, on-call or 24/7 cover, structured around the criticality of your installation.
Remote and on-site engineer support
Technical response from Luanda, without waiting on Europe.
Repair and replacement
Defective parts fixed or replaced, with spares held locally.
One-year warranty
On all products we supply.
Vertiv-certified Service Provider
Warranty and service work stays in country, across all eight Vertiv solution categories.
Locally based engineers and spares
Present in Angola, not flying in.
Network operations
24/7 network operation centre.
NOC capability for data centre monitoring and help desk services.
Why it matters commercially
An unmaintained UPS is a single point of failure that everybody assumes is working. Batteries degrade on a predictable curve; capacitors and fans have finite lives. Planned replacement costs a fraction of an unplanned outage, and it is the only way a manufacturer warranty stays intact.